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Terms & Conditions

  • “Indus Solutions Events Exhibition Organizing – FZE” maintains the www.solutions-inc.info Website ("Site").

  • “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

  • ‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment’’

  • ‘’We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE’’

  • ‘’Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’

  • ‘’Cardholder must retain a copy of transaction records and Merchant policies and rules’’

  • ‘’User is responsible for maintaining the confidentiality of his account’’

PAYMENT CONFIRMATION (for Services)

  • Once the payment is made, the confirmation notice will be sent to the client via email as soon as the receipt of the payment is confirmed by Bank.

REFUND POLICY

  • Once the payment is made, there is no refund in case of cancellation.

  • However, a refund may be made in case payment is made by mistake and reported to us within 24 hours. Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card. confirmation notice will be sent to the client via email as soon as the receipt of the payment is confirmed by Bank.

 CANCELLATION POLICY

  • Once payment is made, there is no cancellation policy.

  • However, a cancellation is accepted and refund may be made in case payment is made by mistake and reported to us within 24 hours. Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card. confirmation notice will be sent to the client via email as soon as the receipt of the payment is confirmed by Bank.

DELIVERY/SHIPPING POLICY:

  • The multiple booking / orders / shipments may result in multiple postings to the cardholder’s monthly statement.

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